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Eric Larnerd
Experienced ManagerI have a lot of experience with Microsoft Word, Excel, and PowerPoint from research papers and projects to everyday use as a Customer Care Manager. I use them daily to run business reports and perform presentations at meetings.
| Last Resume Update | March 21, 2014 |
| Degree | Bachelors Degree |
| Experience | 10+ to 15 Years |
| Category | Title Examiner |
| Phone Number | register to see |
| register to see | |
| Street Address | register to see |
| City | Genesee |
| State | PA |
Experience
Raymour & Flanigan Furniture, Olean, NY Dec 2013-Present
• Customer Care Manager
o Oversee daily operations for $2.5 million/year business
o Produce and analyze daily business reports
o Set employee schedules and oversee payroll on department
o Review and correct sales orders
Graebel Fiamingo Moving & Storage, Mansfield, PA Dec 2002-Mar 2003, May 2009-Jan 2013
• Warehouse Manager/Supervisor
o Surveys of potential contracts
o Warehouse work – inventory control, receiving merchandise
Time Warner Cable & Adelphia Communications, Coudersport, Pennsylvania Apr 2003-Feb 2007
• National Help Desk Representative/Technical Support Representative
o Provided customer service and technical support to customers
o Trouble shot issues with e-mail, computers, operating systems
o Assisted with browser issues and Internet connection problems
• Customer Care Manager
o Oversee daily operations for $2.5 million/year business
o Produce and analyze daily business reports
o Set employee schedules and oversee payroll on department
o Review and correct sales orders
Graebel Fiamingo Moving & Storage, Mansfield, PA Dec 2002-Mar 2003, May 2009-Jan 2013
• Warehouse Manager/Supervisor
o Surveys of potential contracts
o Warehouse work – inventory control, receiving merchandise
Time Warner Cable & Adelphia Communications, Coudersport, Pennsylvania Apr 2003-Feb 2007
• National Help Desk Representative/Technical Support Representative
o Provided customer service and technical support to customers
o Trouble shot issues with e-mail, computers, operating systems
o Assisted with browser issues and Internet connection problems
Education
University of Phoenix Online
- Master’s of Art’s in Education, Adult Education & Training In progress
Mansfield University of Pennsylvania (4 years)
- Bachelor of Science in Education, Elementary GPA 3.65/4.00 May 2010
- Graduated Magna Cum Laude
- Master’s of Art’s in Education, Adult Education & Training In progress
Mansfield University of Pennsylvania (4 years)
- Bachelor of Science in Education, Elementary GPA 3.65/4.00 May 2010
- Graduated Magna Cum Laude
